• Subaru

Stanley Subaru

22 Bar Harbor Road
Ellsworth, ME 04605

  • Sales: (888) 461-3367
  • Service: (866) 709-4461
  • Parts: (888) 733-8249

The Smart Choice!

Stellar Care Award Winner

    

2013 Stellar Care Award Winner

This dealership earned this year's Stellar Care Award. To achieve this prestigious honor, a Subaru dealership must meet and maintain a long list of performance standards and objectives established by Subaru of America, Inc. and pass ongoing customer review.

What this means for you:

Exceptional Customer Care. From meet and greet to test-drive to delivery, expect our sales team to demonstrate the highest level of care and performance.

Service Excellence. Strict Stellar Care standards ensure that your Subaru is handled by highly skilled, factory-trained technicians in a state-of-the-art facility with the most current diagnostic and repair equipment.

Comfort and Convenience. Our Sales and Service Departments must conform to Stellar Care cleanliness and comfort standards inside and out. Here at Stanley Subaru, you're more than a customer. You're our guest!

More on the Stellar Care Award:
The Subaru Stellar Care Award is given to top ranking Subaru dealers who deliver an exceptional ownership experience to our customers. Award recipients meet the high Stellar Care benchmarks for customer satisfaction, brand representation, and operational excellence. 

The Stellar Care program focuses on delivering an excellent ownership experience to Subaru customers. The program's focus is developing positive, long-term relationships with Subaru customers and is a fundamental part of daily business for a Subaru retailer.

All Subaru dealerships deliver a high quality experience to our customers but the Stellar Care Award winners excel in the way they take care of their customers and represent the Subaru brand.

The highly coveted award does not come easily and to be named as a Stellar Care recipient, Subaru dealers must dedicate significant time and resources to the customer experience throughout the year.  Performance measures for the program range from participation in all customer-focused Subaru programs to maintaining a customer-friendly, inviting facility. Dealers must also achieve outstanding satisfaction scores for all key areas in Sales and Service.

Stanley Subaru was one of only two  Subaru Dealers in Maine to earn this recognition in 2012!
Certified Pre–Owned Subaru Stellar Performer
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