Set up your appointment online or give us a call at 207-667-4641. Should you need roadside assistance, Subaru Roadside Assistance is here for you! Complimentary and standard on every new Subaru since model year 2000!
ROADSIDE ASSISTANCE TOLL FREE NUMBER: 1-800-261-2155
When you arrive for service, you will be greeted by our knowledgeable Service Advisors:
When you make use of our service department, you are welcome to all the amenities of our lounge including free coffee, tea, and hot chocolate; complimentary wifi; and use of our ipads.
If you're dropping off and need to attend matters elsewhere, we have a complimentary shuttle to get you where you need to go! Guests who take advantage of our Preferred Guest Package even have access to service loaner vehicles which are all new Subarus!
Stellar CareOur Subaru Certified Technicians and Certified Master Automobile Technicians are here to provide you with the highest quality service and provide you with the best experience possible. Our Technicians are constantly attending training seminars to keep up on the latest industry changes and stay abreast of recalls and warranty information.
What this means for you:
Exceptional Customer Care. From meet and greet to test-drive to delivery, expect our sales team to demonstrate the highest level of care and performance.
Service Excellence. Strict Stellar Care standards ensure that your Subaru is handled by highly skilled, factory-trained technicians in a state-of-the-art facility with the most current diagnostic and repair equipment.
Comfort and Convenience. Our Sales and Service Departments must conform to Stellar Care cleanliness and comfort standards inside and out. You're more than a customer. You're our guest!
Stanley Subaru's knowledgeable factory trained technicians ensure quality workmanship using only genuine Subaru parts. No independent garage or repair shop can make that claim! Also, when comparing Stanley Subaru to independent repair garages, it's important to keep in mind that Stanley Subaru honors the original Subaru factory warranty and extended warranty, and has current up-to-date information on service bulletins and possible recalls.
Our services are quoted all-inclusive, so you won't be annoyed with add-on's you did not expect!
|The service department is renowned for its
accuracy in time
and price estimations, cleanliness, and pleasantness in dealing with
patrons. You have a winner here in sales and
--Jean from Castine
"I've been dealing with them for fourteen years and I wouldn't dream of going to anyone else. I've had Subaru Outbacks for twenty-six years and I know what to expect from a Subaru dealer/maintenance department. Stanley Subaru's maintenance department is the most superior of any I have ever dealt with. Friendly, courteous, helpful, there aren't sufficient adjectives to describe this team of folks. I just love every one of them."
--Jane from Castine
"I like that I can store my seasonal tires there! I like the internet availability and the Keurig coffee maker. Very kind people."
--Edward from Ellsworth
"[They] continue to be fair, honest, trustworthy and provide service like we're 'family'. I have sent several friends and several people who just wanted to know how we liked our Outback to Stanley Subaru and at least two have purchased vehicles there. I live 2 miles from [another Subaru dealer] but travel the 30 miles to Stanley Subaru because of their excellent treatment of their customers and their service."
--Daniel from Veazie
Here at Stanley Subaru, we are committed to being as green as possible and reducing our own carbon foot print. For a few years now we have collected all the engine oil that comes out of vehicles here for service, sent it to a recycling center for processing and reuse the recycled oil here in our furnace.
We collect bottles and cans from receptacles in our service guest lounge and employee lunch areas and donate the bottles and cans to the SPCA of Hancock County to turn in for the five-cent redemption which is great two-fold: donations to benefit the local SPCA and recycling the cans and bottles to reduce trash.!
We also recycle all the cardboard we receive and the paper products we use. Little things add up quickly and make a big impact on our environment.
We have taken our green efforts one step further and have purchased reusable cloth floor mats and seat protectors for use when your vehicle is in for service. To keep dirt, dust, and grease out of your car, we put floor mats down and cover the driver's seat.
"The idea to use seat protectors and floor mats came from our guests, " says Service Manager Neil Harriman. "We always ask our guests how we can improve and make their experience better and this was one of their suggestions. We then took the idea a step further and chose these reusable ones. They are better for the environment than the plastic disposable ones, and they are easy to clean since they are machine washable."
Our thanks to all our guests for making us even better!